SMB Staff Functions

Not a choice between quality and cost.

Finance, accounting, marketing and revenue functions that cut cost and drive growth — delivered by CapacityPod's own team from our Campinas office, and integrated into the way your business works.

Talk to us about your needs
Small team working in modern office
Who This Is For

Built for growth-stage US companies.

SMB Staff Functions is built for growth-stage US companies that need high-quality finance, accounting, marketing or revenue support. You value quality and continuity over the lowest possible rate. You may have had mixed experiences with offshore providers. You need people who integrate with your team and bring more value over time, not resources who simply execute tasks.

The Challenge

Hiring can be slow and expensive, and talent attrition can be detrimental to your growth plans.

Offshore providers promise savings, but inconsistent output, communication gaps, and high resource turnover may erode the value of those savings. Remote-only models rarely provide the integrated team members that companies actually need. There is a better way to build your team. CapacityPod invests in each team member's career and is 100% in-office. We understand that attrition is costly and work hard to be an attractive place to build an international career.

The CapacityPod Model

Built for quality, not volume.

Quality Over Cost

Top-quartile compensation attracts and retains top-tier Brazilian professionals. You get stability and expertise — not just a lower rate than your local market.

Partnership, Not Transaction

We invest in understanding your business before we build anything. Strategic alignment comes first; building the team comes second.

One Employer, One Fee

Our team members are employed by CapacityPod under Brazilian CLT. You receive one fixed monthly service fee.

Services We Deliver

Capacity for growth.

Four core functions that are easily run from our office.

Finance Operations (the cash cycle)
  • Business intelligence and KPI dashboards
  • Billing and accounts receivable dunning
  • Cash forecasting
  • A/P, procurement and vendor management
Accounting
  • Bookkeeping and posting
  • Monthly close
  • Bank reconciliations
  • Fixed assets
Marketing
  • Marketing strategy, planning and growth reporting
  • Content and social media
  • Paid media: Google Ads, LinkedIn Ads, performance reporting
  • Email marketing and lead nurturing
Revenue Ops
  • Sales operations and opportunity management with your sales team
  • CRM hygiene
  • Pipeline reporting
  • Contract lifecycle management

The Engagement Journey

1
Discovery
A diagnostic conversation. We understand your business priorities before proposing anything.
2
Alignment
A structured session with you and the owner of the function. We define the service, its success criteria and the brief.
3
Building the team
Active search starts right away. Your shortlist arrives around week four, and the team is in place within six weeks of kickoff.
4
Integration
Weekly check-ins for the first 30 days. A formal 90-day review. Fast response to any issue.
5
Steady state
Monthly check-ins and quarterly reviews. We stay involved for the life of the engagement.
Before We Build the Team

Getting the right talent on the task.

Before we recruit anyone for your engagement, we run a structured Strategic Alignment Session with you and the person in your business who owns the function. It covers what matters: what good looks like at 30, 90 and 180 days; how your team communicates and makes decisions; and the tools and workflows the work runs on.

The session is documented. It becomes the service brief, and the basis on which we represent your business credibly to candidates from the first conversation.

A professional reviewing and annotating analytical documents at her desk

We find the right talent for the role. Three make the shortlist.

Every one of them has cleared five stages before you meet them.

1
Resume review
Career arc, international exposure, academic background and relevance to the brief.
2
PI behavioral + English proficiency
Behavioral and cognitive profile measured against the job target. Spoken and written English assessed to B2/C1 standard.
3
Screening call (video)
A first conversation on camera: communication, presence and motivation.
4
Structured interview
In person at our Campinas office.
5
Technical assessment
A practical test of the skills the work requires.
6
Client interview
You meet the shortlist of three.
7
Reference checks
Verified with previous employers.

What top-tier means

International exposure. Daily cross-cultural collaboration in English.

Demonstrated impact. Specific owned outcomes: what changed, and why it mattered.

Growth trajectory. A purposeful career arc with increasing responsibility.

Client-facing presence. Business-context English and the maturity to work directly with your team.

The In-Office Advantage

Our team works from our Campinas office every day.

Accountability

Team members begin and end each day in a professional environment. There is no blurred line between work and home, which translates to more consistent focus and output.

Institutional Knowledge

When team members sit together, they share knowledge informally, support each other, and develop a shared understanding of client contexts. Professional work habits are learned and embraced.

Culture Cohesion

Remote work can be isolating, and isolation is the fastest path to disengagement. Our in-office environment provides colleagues who are familiar with the work, a culture to be genuinely part of, and more reasons to stay.

Career Booster

In-office work teaches skills that remote work simply cannot. We learn by proximity — watching how experienced colleagues handle difficult situations, picking up on productive habits, and navigating real team dynamics.

How the Service Runs

One provider. One fixed monthly fee.

Our team members are employed by CapacityPod under Brazilian CLT. CapacityPod directs, develops and retains them, with its own career planning and training. They work inside your workflows and collaborate closely with your team on the work itself.

You pay one fixed monthly service fee. Payroll, benefits and every other employer matter sit with CapacityPod.

If something is not working, CapacityPod is accountable for putting it right.

The First 90 Days

The first 90 days of a new engagement matter most. We manage them actively.

In the first month we check in every week with you and with our team member, surfacing friction early and adjusting before small issues become real problems. Through month three, check-ins move to every two weeks. At 90 days we run a formal review of performance, alignment and any gaps. If something is not working, CapacityPod is accountable for resolving it.

1
Month 1: Weekly check-ins
Both sides, every week, surfacing friction early.
2
Months 1–3: Bi-weekly check-ins
Every two weeks through the first quarter.
3
Month 3+: Formal 90-day review
Then monthly check-ins, with quarterly and annual reviews of the service.
Why Brazil · Why Campinas

The same ecosystem IBM, Dell and Samsung built teams in.

Campinas is home to UNICAMP, one of Latin America's leading universities, and to 32 of the world's 500 largest IT companies. IBM, Dell, Samsung, Bosch and GM all operate here. CapacityPod hires from the same professional pool.

GMT-3: one to two hours ahead of US Eastern, with real-time collaboration all day. Typically 30 to 50 percent below the cost of building the same function in the US — a structural advantage, not a currency bet.

Wide avenue lined with palm trees and high-rise towers in Campinas, Brazil.

If this resonates, let's have a conversation.

We want to understand your situation before we propose anything.

Talk to us about the function you need